Supporting you into the future
To support all our software systems, CSS has a dedicated helpdesk system.
Support is given to backup all our customers. We are the Software Development Company that can make a difference to your business.
Does location matter?
Location doesn’t matter at all. We have all the technology required to work as if we were in your office.
Do we need to have a meeting?
A meeting is advisable but not always necessary. If a meeting is required we come to your offices.
Is my software project too small for your company?
No! We handle all types and sizes of projects.
How long does it take to build a system?
This will depend on your system requirements. A normal system can take anywhere from 6 to 12 weeks to complete.
Do I own the software code?
Yes
How do I get my software project started?
Contact a member of our staff to get started.
How will I benefit from working with CSS
Cutting-edge technologies and high quality services are at your disposal.
Careful analysis of your business needs provides cost-effective, time-saving and fully up-to-date solutions.
I would like a rough estimation of the cost of my project. What should I do?
Give as much information on your system as you can.
What benefits can you guarantee?
Confidentiality is guaranteed: All client details will be kept confidential.
Software Support – The first 12 months are free
What is the quality of people you employ?
Software Developers
What are your terms of payment?
10% of the project price in advance.
Each payment after this is subject to software deliverables / releases. Project deliverables are defined in advance with our clients.
We are worried about quality; how do you assure solid projects?
Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong.
Can CSS come on-site?
Yes, a member of the CSS team will come and meet with you and your team. We will meet 4-5 times throughout the duration of the project.
How do we keep ourselves informed about progress?
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).